Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") govern your use of the website operated by Legacy Roofing and Exteriors ("Company," "we," "us," or "our") at legacyroofingandexteriors.com (the "Site"), including all content, features, functionality, and services offered on or through the Site.

By accessing or using our Site, submitting a form, contacting us by phone or text, or otherwise engaging with our services, you agree to be bound by these Terms. If you do not agree to these Terms, you must not use our Site or services.

These Terms apply to all visitors, users, customers, and anyone who accesses or uses the Site.

2. Description of Services

Legacy Roofing and Exteriors provides residential and commercial roofing, siding, and window installation, repair, and replacement services in the Kansas City metropolitan area and surrounding communities. Our website provides information about our services, allows you to request free inspections and estimates, and enables you to contact us regarding your home exterior needs.

Services described on our website are subject to availability and may change without notice. All service agreements, warranties, and project-specific terms are governed by separate written contracts executed between Legacy Roofing and Exteriors and the customer at the time of service.

3. Website Use

You may use our Site only for lawful purposes and in accordance with these Terms. The Site and its contents are provided for general informational purposes about our services and are intended for users who are at least 18 years of age.

We reserve the right to modify, suspend, or discontinue the Site or any portion of it at any time without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuance of the Site.

4. Lead Generation Forms & Submissions

Our Site and advertising campaigns (including advertisements on Facebook, Instagram, Google, and other platforms) may include lead generation forms that collect your contact information, such as your name, email address, phone number, and service needs.

4.1 Accuracy of Information

By submitting a lead form, you represent that all information you provide is accurate, current, and complete. You are responsible for maintaining the accuracy of the information you provide.

4.2 Consent to Contact

By submitting a lead form on our website or through a third-party advertising platform (such as a Facebook Instant Form), you expressly consent to be contacted by Legacy Roofing and Exteriors by phone, email, and/or text message at the contact information you provided, regarding your inquiry and our services. This consent is not a condition of purchasing any goods or services.

4.3 Data Handling

Information submitted through lead forms is handled in accordance with our Privacy Policy. We are the data controller for all information collected through our lead generation forms, including forms hosted on third-party platforms.

5. SMS/Text Messaging Terms

5.1 Opt-In & Consent

You may opt in to receive text messages from Legacy Roofing and Exteriors by submitting a form on our website that includes SMS opt-in consent, completing a lead generation form on social media, or verbally providing consent during a phone call or in-person interaction. Your opt-in constitutes your express written consent under the Telephone Consumer Protection Act (TCPA) to receive text messages from us.

5.2 Message Content & Frequency

Text messages may include appointment reminders and confirmations, responses to your service inquiries, project status updates, storm damage notifications, and promotional offers related to our roofing, siding, and window services. Message frequency varies based on your interactions and service needs.

5.3 Opt-Out

You may opt out of receiving text messages at any time by replying STOP to any message. Upon receiving your STOP request, we will send a single confirmation message and no further messages will be sent. You may also opt out by contacting us at (816) 210-6099 or contact@legacyroofing-exteriors.com.

5.4 Help

For assistance with our text messaging program, reply HELP to any message or contact us at (816) 210-6099.

5.5 Costs

Message and data rates may apply depending on your mobile carrier plan. Legacy Roofing and Exteriors is not responsible for any charges imposed by your wireless carrier.

5.6 No Mobile Information Sharing

Your mobile phone number and SMS opt-in data will not be sold, rented, shared, or disclosed to any third parties or affiliates for their own marketing or promotional purposes. This commitment applies regardless of any other data-sharing arrangements described in our Privacy Policy.

5.7 Carrier Liability

Wireless carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission from your wireless carrier. T-Mobile is not liable for delayed or undelivered messages.

5.8 Program Details

Program Name: Legacy Roofing and Exteriors Messaging
Company: Legacy Roofing and Exteriors
Phone: (816) 210-6099
Privacy Policy: legacyroofingandexteriors.com/privacy-policy

6. Email Communications

By providing your email address through our website or lead forms, you consent to receive email communications from Legacy Roofing and Exteriors, including responses to your inquiries, service-related information, and marketing messages.

All marketing emails will include an unsubscribe link, allowing you to opt out of future marketing communications at any time. Opting out of marketing emails will not affect service-related communications regarding active projects or appointments.

Our email practices comply with the CAN-SPAM Act. All commercial emails will clearly identify Legacy Roofing and Exteriors as the sender, include our physical mailing address, and provide a clear mechanism to opt out of future messages.

7. Estimates, Quotes & Inspections

Free inspections and estimates provided by Legacy Roofing and Exteriors are offered without obligation. Estimates are valid for a reasonable period as stated in the estimate document and are subject to change based on the actual scope of work discovered during the project.

An estimate or inspection does not constitute a binding contract. A formal written agreement must be signed by both parties before any work begins. Project timelines, materials, and costs are governed by the specific terms of the written service agreement.

8. Intellectual Property

The Site and its entire contents, features, and functionality (including but not limited to all text, images, graphics, logos, icons, photographs, video, audio, software, and design) are owned by Legacy Roofing and Exteriors or its licensors and are protected by United States and international copyright, trademark, and other intellectual property laws.

The Legacy Roofing and Exteriors name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Legacy Roofing and Exteriors. You must not use such marks without our prior written permission.

9. Prohibited Conduct

You agree not to use our Site or services to:

• Submit false, misleading, or fraudulent information in any form
• Impersonate any person or entity or misrepresent your affiliation with any person or entity
• Interfere with or disrupt the operation of the Site or servers connected to the Site
• Attempt to gain unauthorized access to any portion of the Site
• Use any automated means (bots, scrapers, crawlers) to access or collect data from the Site
• Use the Site in any way that violates any applicable federal, state, local, or international law or regulation
• Submit spam, unsolicited communications, or advertising to us

10. Disclaimers

THE SITE AND ALL CONTENT, INFORMATION, AND MATERIALS PROVIDED ON THE SITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE.

We do not warrant that the Site will be uninterrupted, error-free, secure, or free from viruses or other harmful components. Information on the Site, including service descriptions, project timelines, and pricing, is provided for general informational purposes and may not reflect the most current information.

Photographs of completed projects displayed on our Site are representative examples and do not guarantee identical results for your project. Actual results may vary based on the specific conditions of your property, materials selected, and other factors.

11. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL LEGACY ROOFING AND EXTERIORS, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SITE.

OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE USE OF THE SITE SHALL NOT EXCEED THE AMOUNT YOU PAID TO US, IF ANY, DURING THE SIX (6) MONTHS PRIOR TO THE DATE THE CLAIM AROSE.

This limitation of liability applies to the use of the website only and does not limit any rights or remedies you may have under a separate written service agreement for roofing, siding, or window work performed by Legacy Roofing and Exteriors.

12. Indemnification

You agree to indemnify, defend, and hold harmless Legacy Roofing and Exteriors, its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or in connection with your use of the Site, your violation of these Terms, or your violation of any rights of another party.

13. Dispute Resolution

Any dispute, controversy, or claim arising out of or relating to these Terms or the use of the Site shall first be resolved through good-faith negotiation between the parties. If the dispute cannot be resolved through negotiation within thirty (30) days, either party may pursue resolution through binding arbitration or in a court of competent jurisdiction in the State of Missouri.

You agree that any dispute resolution proceedings shall be conducted on an individual basis and not as part of any class, consolidated, or representative action.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Missouri, without regard to its conflict of law provisions. Any legal action or proceeding arising under these Terms shall be brought exclusively in the state or federal courts located in Jackson County, Missouri, and the parties hereby consent to the personal jurisdiction and venue of such courts.

15. Third-Party Links & Services

Our Site may contain links to third-party websites, services, or content that are not owned or controlled by Legacy Roofing and Exteriors. We are not responsible for the content, privacy policies, or practices of any third-party websites or services. We encourage you to review the terms and privacy policies of any third-party sites you visit.

The inclusion of any link on our Site does not imply our endorsement or affiliation with the linked website or organization.

16. Modifications to Terms

We reserve the right to modify or replace these Terms at any time at our sole discretion. When we make changes, we will update the "Effective Date" at the top of this page. Your continued use of the Site after any changes to these Terms constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the Site.

17. Severability

If any provision of these Terms is found by a court of competent jurisdiction to be invalid, illegal, or unenforceable, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if modification is not possible, the provision shall be severed from these Terms. The remaining provisions shall continue in full force and effect.

18. Contact Us

If you have any questions about these Terms of Service, please contact us: